FAQs

Frequently Asked Questions

What is the minimum order quantity?

The minimum order quantity is 70 garments.

Where do the products come from?

All our products are manufactured, packaged and shipped from Colombia in South America.

What are the shipping times?

Shipping times are between 3 to 4 weeks depending on demand. However, once the order is placed a consultant will contact you and tell you the exact delivery date of your order.

How is the payment method?

For your order to be generated you must pay 30% of the invoice. Before the order is shipped, you must pay the remaining 70% of the invoice.

How to pay?

We accept all forms of payment, transfer via Zelle, credit card or PayPal.

If I like one of the designs but I would like it in another color or print, is it possible?

Yes, just send us an email and a consultant will contact you to show you the colors and prints available.

I have already paid 30% but I no longer want the order. Can I cancel?

Once you generate the order and make the 30% payment. You can no longer cancel the order because all our garments are made on demand. We do not have stock.

How do returns or cancellations work?

If the product has manufacturing defects, you can talk to your consultant to generate an exchange or make a return.

How do returns or cancellations work?

If the product has manufacturing defects, you can talk to your consultant to generate an exchange or make a return.