Nuni Clothing Shipping and Returns Policy


Shipping Policy

At Nuni Clothing, we strive to deliver high-quality products to our customers all over the United States. Below are our shipping policies:

  1. Our standard production time is up to two weeks from the date your order is confirmed. This is the time we need to prepare and pack your order of 70 garments or more.

  2. After the production time, shipping time will be added. This varies depending on the shipping method selected and the customer's location in the United States. We will provide you with an estimated delivery time at the time of purchase.

  3. The shipping cost will be calculated and presented at the time of checkout.

  4. Please note that all our products are manufactured in Colombia and shipped to the United States. There could be customs delays that are out of our control.

Returns Policy

We value customer satisfaction and our goal is to ensure that you are happy with your purchase. Here is our returns policy:

  1. We only accept returns and offer exchanges for defective or damaged garments.

  2. If you find a defective garment, you will need to notify us and return it within 30 days of receiving your order.

  3. In the case of a defective garment, we will assume all shipping costs related to the return and exchange.

  4. If the customer requests changes to the garments, sizes or colors after the order has been confirmed and produced, the customer will be responsible for the production and shipping costs of the new garments.

  5. Returned items must be in their original condition, unused and with all garment tags intact.

  6. Exchanges or store credit may be issued for damaged or defective items that are reported within 14 days upon receiving delivery.

  7. All returns are issued by store credit only. No refunds will be given. Shipping and handling charges are non-refundable. All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval will NOT receive store credit. Any requests for returns and exchanges after 14 days will not be approved.

General Policy

Please review our Terms and Conditions, Privacy Policy, and Security Policy for more details on how we operate. By making a purchase at Nuni Clothing, you agree to these policies.

For any further inquiries, please feel free to get in touch with our customer service team.

Nuni Clothing reserves the right to change these policies at any time.

Please note that these policies apply to wholesale sales, for minimum orders of 70 garments. For retail sales or other types of purchases, please contact our customer service team.